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How do I reach Open LLMs?

Privacy rights and email preferences have working forms on this site. Every other route is the address of record below, and mail to openllms.co is not being delivered yet.

Acknowledged within
24 hours
Resolved within
15 days
Warning:

Mail to openllms.co is not being delivered

The domain publishes no MX record, so a message sent to [email protected] or [email protected] bounces instead of reaching us. Both addresses stay published here because they are the addresses of record, and both are listed with their real delivery status rather than as working channels. Until inbound mail is fixed, the privacy request form and the unsubscribe link inside our emails are the only routes that reach a person.

Which route should I use?

  • Data and privacy rights

    Access, correction, erasure, nomination or consent withdrawal. The form writes to a tracked queue.

  • Email preferences

    Stop promotional email. The link in any Open LLMs email opts you out in one click.

  • Grievance escalation

    A complaint about the service, a charge, or how we handled an earlier request.

  • Support and billing

    Account, wallet and API questions go to [email protected], which is not receiving mail yet.

  • Security disclosure

    Vulnerability reports go to [email protected], which is not receiving mail yet.

Who operates Open LLMs?

Published under rule 4(3) of the Consumer Protection (E-Commerce) Rules, 2020. Bracketed values are facts the operator has not supplied yet; they are shown rather than guessed.

Entity type
an unregistered sole proprietorship operated by an individual in India. Not a registered company, so there is no corporate identity number and no GSTIN.
Customer care
[email protected]Address of record. Mail sent here is not delivered today.
Security reports
[email protected]Address of record. Mail sent here is not delivered today.
Telephone
None published. No customer-care telephone number exists in any Open LLMs configuration, so none is shown.
Governing law
These terms are governed by and construed in accordance with the laws of India, and the courts of India have exclusive jurisdiction over any dispute arising out of or in connection with them.

Who is the Grievance Officer?

Published under rule 3(2)(a) of the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and rule 4(5) of the Consumer Protection (E-Commerce) Rules, 2020.

Contact
[email protected]Address of record. Mail sent here is not delivered today.
How to complain
Complaints about personal data go through the privacy request form, which records your complaint against your account email. Every other complaint goes to the address above.
Acknowledgement
Within 24 hours of receipt.
Resolution
Within 15 days of receipt.
Escalation
For a personal-data complaint you may then approach the Data Protection Board of India under the Digital Personal Data Protection Act, 2023.

What else do people ask?

How long does Open LLMs take to respond?

The Grievance Officer acknowledges a complaint within 24 hours and resolves it within 15 days. That is the stricter of the two clocks that apply to us: the IT Rules, 2021 set 24 hours and 15 days, the Consumer Protection (E-Commerce) Rules, 2020 set 48 hours and one month. There is no support rota beyond that commitment.

Is there a phone number for customer care?

No. No telephone number is published for Open LLMs, so none is listed on this page. Written routes are the only ones that exist.

How do I report a security vulnerability?

The published address is [email protected] and it appears in our security.txt, but mail to openllms.co is not being delivered today, so a report sent there will bounce. Until the mailbox works there is no reachable disclosure channel. Open LLMs runs no bug-bounty programme and pays no rewards.

Where do I send a legal notice?

Open LLMs is an unregistered sole proprietorship operated by an individual in India, so the operator is an individual rather than a body corporate, and that individual is the correct respondent. A postal address for service is not published today; write to [email protected] and it will be provided.

Can I get a call, a meeting, or dedicated support?

No. Open LLMs publishes no phone number, no calendar link and no dedicated-support tier. The routes on this page are the complete list.